Standard Number: SB/T 10401-2006(SB/T10401-2006)
Chinese:商品售后服务评价体系
English:Commodity after-sales service evaluation system
Effective Date:2006-12-01
Standard Applicability:This standard is used in the People’s Republic of China for the evaluation of the level of after-sales service of production-oriented enterprises and sales and service enterprises.
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