Standard Number: YD/T 4199.2-2023(YD/T4199.2-2023)
Chinese:基于云网协同的上云业务用户体验质量评价体系 第2部分：实施应用方法
English:User Experience Quality Evaluation System for Cloud Services Based on Cloud-Network Collaboration Part 2: Implementation and Application Methods
Effective Date:2023-11-01
Standard Applicability:This document specifies the specific implementation and application methods of the user experience quality evaluation system for cloud services, including the requirements for the acquisition of indicators and measurement tools, the methods for measuring the good experience of cloud services and the poor quality rate of services, and the requirements for quality fulfillment in the delivery and acceptance process. Based on the cloud-network synergy perspective, it focuses on user experience under the influence of cloud, network and end factors, and user experience related to only one of these factors is not covered in this document.
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