Standard Number: SB/T 10476-2008(SB/T10476-2008)
Chinese:饭店服务礼仪规范
English:Hotel service etiquette norms
Effective Date:2009-03-01
Standard Applicability:This standard applies to current service personnel in the hotel and restaurant industry. Relevant service personnel in property management, office buildings and other enterprises may refer to it.
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